How we help
Status before you load
- Check the Status page. RED means do not load. Wait until the label says GREEN.
- A game or anti-cheat patch can make the previous file the wrong one. The label is the current build state, not a promise it stays GREEN.
Loader and menu issues
- Work through the troubleshooting guide before you open a ticket. The listed systems are Windows 10 and 11.
- If the label is RED, wait. If it is GREEN and one clean retry still fails, write in with your order id.
Delivery and refunds
- A missing delivery, and a long RED window, are covered on the Refunds page. Include your order id when you write in.
What we can and cannot help with
- Supported: Apex Legends Cheats on Windows 10 and 11, plus loader and delivery help for a paid license.
- Not supported: other games, or copies of the loader from somewhere else.
Support FAQ
How do I contact Apex Legends Cheats support?
Use the support channel on your order. Send the order id, your Windows version, and whether the label was GREEN or RED.
The loader will not open. What first?
Check the troubleshooting guide. If the label is RED, wait. If it is GREEN and one retry still fails, send the order id.
The menu opened once, then stopped?
Do not keep launching it. Restart the game, re-check the Status label, then try one clean load. If it still fails, contact support with your order id.
Which Windows versions are listed?
Windows 10 or 11 on Intel or AMD, with HVCI, Core Isolation, TPM, and Secure Boot left on. Match the requirements block on the product page.
Where is my delivery?
Delivery is digital after checkout. Use the loader link from that order. A copy from anywhere else is not supported.
Check these before you write in
Need help now?
Confirm the label on the Status page, then buy or reopen your order for delivery support.
